Next Steps After Getting Certified to Sell Individual / ACA Health Plans

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Published: 12.01.2025

Now that you are certified and ready to sell Individual Health and ACA plans, here are resources to ensure the selling process is as seamless as possible.


Selling On-Exchange Plans (Marketplace Plans)

If you are selling through the Marketplace, you will need to have your Marketplace Broker Accounts set up. This is where you will be quoting and submitting Marketplace applications as well as making policy changes.

Marketplace plans function differently than private plans. All changes must be made through the Marketplace, which will then send a report to the respective carriers in order for them to reflect the changes in their system.
 
Federal / State Marketplace Website For Assistance:
Federally Facilitated Marketplace (FFM) 1.800.318.2596
New Jersey 1.833.677.1010
Pennsylvania 1.844.844.8040
For additional states, please visit the full list of state-based exchanges.


Selling Off-Exchange Plans (Private Plans)

For off-exchange quoting and enrollments, as well as managing your specific carrier book of business, be sure to set up accounts with each carrier you plan to sell.

Visit the chart below for broker portal login links as well as helpful information for all post-enrollment and member maintenance inquiries.
 
Ambetter/Centene
Broker Portal Broker Services
1.855.700.7985
Member Services
See member’s ID card.
Varies by state.
Provider Directory Formulary Plan Summaries
AmeriHealth
Broker Portal Broker Services
1.844.937.2448
Option #3
Member Services
1.844.937.2448
Option #1
Provider Directory Formulary Plan Summaries
Highmark
Broker Portal Broker Services
1.800.652.9459
Option #2
Member Services
See member’s ID card.
Varies by state.
Provider Directory Formulary Plan Summaries
Horizon BCBSNJ
Broker Portal Broker Services
1.800.355.2583
Member Services
1.800.355.2583
Provider Directory Formulary Plan Summaries
Independence Blue Cross
Broker Portal Broker Services
1.800.275.2583
Option #3
Member Services
1.800.275.2583
Option #1
Provider Directory Formulary Plan Summaries
Oscar
Broker Portal Broker Services
1.855.672.2788
Option #2
Member Services
1.855.672.2788
Option #3
Provider Directory Formulary Plan Summaries
UnitedHealthcare
Broker Portal Broker Services
1.866.235.4095
Member Services
See member’s ID card.
Varies by state.
Provider Directory Formulary Plan Summaries
  

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